DVLA developing an online service in addition to the paper channel giving motorists further options to notify changes to their vehicle record electronically.

Other DVLA contact numbers

DVLA General Enquiries: 0844 241 5511
DVLA Vehicle Registration / Tax Enquiries: 0844 241 0128
Driving Licence Enquiries: 0844 241 0133
DVLA Change of Address Request: 0844 241 0138

Updated: Summary of responses added.

This consultation is about DVLA developing an online service as well as the current paper channel. The online service will give motorists further options to tell DVLA of changes to their vehicle record including personalised registrations. This will give motorists the options to self serve or transact via an intermediary. An example of an intermediary is a motor dealer who might notify DVLA electronically of changes to the vehicle record on behalf of a customer part exchanging a vehicle.

It’s proposed that the following transactions will become available:

  • selling or part exchanging a vehicle to the motor trade
  • notifying change of keeper details (private sale)
  • notifying change of personal details (name and or address)
  • replacement V5C
  • notifying a permanent export
  • putting a registration number on a vehicle (assignment)
  • taking a registration number off a vehicle (retention)
  • transferring a registration number from one vehicle to another
  • personalised registration-post sale services

As part of this work we will also extend the personalised registration retention facility to Northern Ireland, where retentions are not currently available under the paper channel.

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